Guest Services - Terms and Conditions

Welcome to our Terms and Conditions of all of our rentals. This is important and affects your legal rights and obligations, so please read them and other terms referenced in this document carefully. Each guest must affirm agreement electronically or verbally to these Terms & Conditions and becomes legal binding at the point the reservation is secured by payment. Booking through a 3rd party does not waive SkyRun’s rights under these Terms & Conditions.  These terms will also be included on your reservation confirmation.  Let us know if you have any questions about our terms.

TERMS OF RENTAL:

Check-in and Check-out times: Normal Check-in time is 4pm, Check-out is 11am. If you stay past check-out time, you are hereby authorizing a late check-out fee of $50/hr to $250/hr and to remove your items to our check in center and charge you an extra night if you stay more than 3 hours past check out time, unless prior arrangements have been confirmed.

Age and Occupancy Restrictions: You MUST be at least 25 years old to rent a condo from SkyRun. You will need to present a valid ID when you check-in or you will be refused access to your condo. MAXIMUM OCCUPANCY at ANY TIME is equal to the number of people that is advertised as being able to sleep in beds in the condo. NO people beyond that number are allowed at ANY TIME. NO HOUSE PARTIES ALLOWED.

PET POLICY: With very little exception, all SkyRun properties at Copper Mountain are NOT PET FRIENDLY. This means if you have a pet with you, you are are NOT permitted to have the PET in the property at any time. Please contact the SkyRun Guest Services Office immediately to relocated to another property. Violation of the SkyRun Pet Policy may result in a $500.00 fine and the cost of of full carpet cleaning.

Insurance: A travel insurance policy is issued if you as the guest opts-in through RentalGuardian.com when booking a reservation with SkyRun. If a guest cancels, delays, postpones arrival or leaves early from a planned reservation for a covered reason, refer to coverage documents, see details at http://skyrunvacation.rentalguardian.com/available-products.html, guests may file a claim to the claims number provided on the covered documents. SkyRun can provide the policy number if it unable to be located when a guest calls. Guest may call the customer care number on their coverage documents with any questions about the policy and coverage.

Please be sure to print your Description of Coverage http://docs.rentalguardian.com/marketing/RATP_Trifold as your proof of insurance. If you have not purchased the insurance, but are interested in all of its benefits, we encourage you to review the information http://docs.rentalguardian.com/marketing/RATP_Trifold and contact us to have this valuable protection added to your reservation.

Cancellation Policy: Except as provided above by Insurance or special billing terms, cancellation at any time results in forfeiture of your deposit. Cancellation within 30 days results in the forfeiture of your entire rent. There is no cancellation for any reason including weather, travel delays or lack of snow. HOWEVER: If SkyRun can re-rent your unit, and you cancel within 30 days, your rent will be refunded to the extent that SkyRun is able to rent your room up to the full rent.

Use of Specific Property Booked: You have booked a specific property. However on extremely rare occasions, the specific property you booked may not be available due to circumstances beyond our control such as maintenance problems with the property booked, or a change of ownership or management of the property since you booked. In the event that the property you booked is not available, SkyRun will attempt to place you into a similar or better property at the same price or offer you another property at a lower rate. If the replacement property offered is not acceptable to you for any reason, SkyRun will cancel your reservation and refund your total amount paid. SkyRun does not guarantee that a suitable property will be able to be found. If the property you have rented becomes un-occupiable during your stay (failure of heating system for example), SkyRun will also make our best effort to find you a similar or better place to move to and if unable to do so, refund the portion of your rent unused.

Housekeeping: SkyRun properties are SELF CATERING. The property will be clean when you arrive and will be cleaned after you depart. All linens and towels are provided. During your stay, YOU are responsible for any cleaning including taking out the trash and washing the linens that SkyRun provides if you choose to wash them. If you want additional towels or linens or Mid-stay cleans may be purchased for a separate charge for fresh towels and linens and trash take-out, and light clean/vacuum.

Rules: No Pets, No Smoking, You must follow the rules of the building you are in including noise, parking and common area use. Failure to comply with any rule listed here means an automatic $300 minimum charge to your credit card for cleaning ($1,000 for a house party, see below)

Accidental Damage: Your rental INCLUDES an ACCIDENTAL DAMAGE WAIVER (ADW) fee of $59.00 which covers up to a maximum of $1,500. Therefore the cost to repair any ACCIDENTAL and REPORTED damage to the rented property (not including the garage, garage doors or damage caused by a vehicle or trailer) including any missing or broken items up to a maximum of $1,500 will be covered at NO CHARGE to you AS LONG AS the damage is reported prior to your departure. Any damage we deem to be purposeful or negligent or damage not reported will charged to your credit card. Please report any damage that you notice when you check-in to avoid getting charged for damage you didn't create. (LEWIS RANCH PROPERTIES, SEE BELOW).

Parties: NO HOUSE PARTIES ALLOWED. If there is a party in this home or condo (as evidenced by a noise complaint and/or calling of security or by large amounts of trash and destruction) you WILL BE CHARGED for complete clean-up and replacement for damaged items. This will be AT A MINIMUM $1,000. A party completely voids the damage waiver. You are still responsible for all Damages. If you intend to come and party, rent somewhere else. SkyRun is SERIOUS about protecting our condos so they will be perfect for our owners and responsible guests.

Warranties: Equipment - From time to time, equipment in the condos (utilities, TV's, appliances) and in the resort/buildings (pools, hot tubs, etc.) are out of service. In such a case, notify SkyRun immediately and SkyRun will do everything within our power to correct the situation and/or possibly make another condo available for your use. However this may not be possible and is not cause for a full or partial refund. Weather - obviously we can't control the weather. SkyRun will not refund you for any weather-related issues including but not limited to poor conditions, lack of snow, or inability to get to the unit due to weather.

Limitation of Liability: SkyRun assumes no liability for your stay in Colorado or the activities that you take part in while here. The limit of SkyRun's liability is the total amount of compensation we have received for your condo rental.

THE FOLLOWING PERTAINS TO LEWIS RANCH PROPERTIES ONLY:

HOUSEKEEPING: These exclusive Mountain Homes have the option of adding daily housekeeping services, which will be added to your folio. This Daily Service includes beds made, fresh towels, trash removed, light cleaning in kitchen and bathroom counters, and light clean/vacuum. Exact cost is based on size of property.

SECURITY DEPOSIT-Lewis Ranch Properties: $1,000 Security Deposit is due upon check-in for all Lewis Ranch Properties.

ACCIDENTAL DAMAGE WAIVER(ADW): Your rental INCLUDES an ACCIDENTAL DAMAGE WAIVER (ADW) fee of $59.00 which covers up to a maximum of $1,500. Therefore the cost to repair any ACCIDENTAL and REPORTED damage to the rented property (not including the garage, garage doors or damage caused by a vehicle or trailer) including any missing or broken items up to a maximum of $1,500 will be covered at NO CHARGE to you AS LONG AS the damage is reported prior to your departure. Any damage we deem to be purposeful or negligent or damage not reported will charged to your credit card. Please report any damage that you notice when you check-in to avoid getting charged for damage you didn't create.