Terms and Conditions of all SkyRun Copper Rentals.
This is important and affects your legal rights and obligations, so please read them and other terms referenced in this document carefully. Each guest must affirm electronically or verbally agreement to these terms and conditions. They are legally binding at the point the reservation is secured by payment. Booking through a 3rd party does not waive SkyRun’s rights under these terms and conditions.
Note that the cancellation policy can vary by property. Check the cancellation policy on the property you are booking. This is our default cancellation policy.
TERMS OF RENTAL:
Check-in and Check-out times: Normal Check-in time is 4 pm, Check-out is 10 am. During peak occupancy times (holidays/special events) check-in times may be delayed occasionally. However, every effort will be made to have your property ready by 4:00 pm. If you stay past check-out time, you are hereby authorizing a late check-out fee of $50/hr removal of your personal items to our check-in center and charge you an extra night if you stay more than 3 hours past check out time, unless prior arrangements have been confirmed.
Age and Occupancy Restrictions: You MUST be at least 25 years old to rent a condo from SkyRun. You will need to present a valid ID when you check-in or you will be refused access to your condo. MAXIMUM OCCUPANCY at ANY TIME is equal to the number of people that is advertised as being able to sleep in beds in the condo. NO people beyond that number are allowed at ANY TIME. NO HOUSE PARTIES ALLOWED.
PET POLICY: With very little exception, all SkyRun properties at Copper Mountain are NOT PET FRIENDLY. This means if you have a pet with you, you are are NOT permitted to have the PET in the property at any time. Please contact the SkyRun Guest Services Office immediately to relocated to another property. Violation of the SkyRun Pet Policy may result in a $500.00 fine and the cost a full cleaning including but not limited to complete carpet cleaning. Pet Fees will apply for those properties which are designated as "Pet Friendly". The Accidental Damage Waiver fee (see below) does not apply to any damage caused by pets.
Insurance: A travel insurance policy is issued if you as the guest opts-in through RentalGuardian.com when booking a reservation with SkyRun. If a guest cancels, delays, postpones arrival, or leaves early from a planned reservation for a covered reason, refer to coverage documents, see details at http://skyrunvacation.rentalguardian.com/available-products.html, guests may file a claim to the claims number provided on the covered documents. SkyRun can provide the policy number if it is unable to be located when a guest calls. Guests may call the customer care number on their coverage documents with any questions about the policy and coverage.
Please be sure to print your Description of Coverage http://docs.rentalguardian.com/marketing/RATP_Trifold as your proof of insurance. If you have not purchased the insurance, but are interested in all of its benefits, we encourage you to review the information http://docs.rentalguardian.com/marketing/RATP_Trifold and contact us to have this valuable protection added to your reservation.
Cancellation Policy: Flexible Cancellation Policy:
(Short Term Reservations under 12 nights)
100% refund if cancelled at least 14 days before the arrival date.
50% refund if cancelled at least 7 days before the arrival date.
0% refund if cancelled less than 7 days before the arrival date
(Long Term Reservations of 12 nights or more)
100% refund if cancelled at least 21 days before the arrival date.
50% refund if cancelled at least 14 days before the arrival date.
0% refund if cancelled less than 14 days before the arrival date.
* Please note that changes to a reservation will be subject to availability and the guest is responsible for any rate changes. This policy overrides the standard cancellation policy.
Use of Specific Property Booked: You have booked a specific property. However, on extremely rare occasions, the specific property you booked may not be available due to circumstances beyond our control such as maintenance problems with the property booked, or a change of ownership or management of the property since you booked. In the event that the property you booked is not available, SkyRun will attempt to place you into a similar or better property at the same price or offer you another property at a lower rate. If the replacement property offered is not acceptable to you for any reason, SkyRun will cancel your reservation and refund your total amount paid. SkyRun does not guarantee that a suitable property will be able to be found. If the property you have rented becomes un-occupiable during your stay (failure of heating system for example), SkyRun will also make our best effort to find you a similar or better place to move to and if unable to do so, refund the portion of your rent unused.
Housekeeping: SkyRun properties are SELF CATERING. The property will be clean when you arrive and will be cleaned after you depart. All linens and towels are provided. During your stay, YOU are responsible for any cleaning including taking out the trash and washing the linens that SkyRun provides if you choose to wash them. If you want additional towels or linens or Mid-stay cleans may be purchased for a separate charge for fresh towels and linens and trash take-out, and light clean/vacuum.
Rules: No Pets, No Smoking, You must follow the rules of the building you are in including noise, parking, and common area use. Failure to comply with any rule listed here means an automatic $300 minimum charge to your credit card for cleaning ($1,000 for a house party, see below)
Accidental Damage: Your rental INCLUDES an ACCIDENTAL DAMAGE WAIVER (ADW) fee of $59.00 which covers up to a maximum of $1,500. Therefore the cost to repair any ACCIDENTAL and REPORTED damage to the rented property including any missing or broken items up to a maximum of $1,500 will be covered at NO CHARGE to you AS LONG AS the damage is reported prior to your departure. Damages to the garage, garage doors, or damage caused by a vehicle or trailer are excluded and not covered by the Accidental Damage Wavier. Damages caused by a pet are not covered by the Accidental Damage Waiver. Any damage we deem to be purposeful or negligent or damage not reported will be charged to your credit card. Please report any damage that you notice when you check-in to avoid getting charged for damage you didn't create. (LEWIS RANCH PROPERTIES, SEE BELOW).
Parties: NO HOUSE PARTIES ALLOWED. If there is a party in this home or condo (as evidenced by a noise complaint and/or calling of security or by large amounts of trash and destruction) you WILL BE CHARGED for complete clean-up and replacement for damaged items. This will be AT A MINIMUM $1,000. A party completely voids the damage waiver. You are still responsible for all Damages. If you intend to come and party, rent somewhere else. SkyRun is SERIOUS about protecting our condos so they will be perfect for our owners and responsible guests.
Warranties: Equipment - From time to time, equipment in the condos (utilities, TV's, appliances) and in the resort/buildings (pools, hot tubs, etc.) are out of service. In such a case, notify SkyRun immediately and SkyRun will do everything within our power to correct the situation and/or possibly make another condo available for your use. However, this may not be possible and is not cause for a full or partial refund. Weather - obviously we can't control the weather. SkyRun will not refund you for any weather-related issues including but not limited to poor conditions, lack of snow, or inability to get to the unit due to weather.
Limitation of Liability: SkyRun assumes no liability for your stay in Colorado or the activities that you take part in while here. The limit of SkyRun's liability is the total amount of compensation we have received for your condo rental.